Disclaimers 2017-09-08T16:14:24+00:00

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DISCLAIMERS

Massey Control & Supply provides used, reconditioned, and new surplus electrical equipment. We are not an authorized distributor for Allen Bradley, ABB, Bussman, Cutler Hammer, Federal Pacific, Furnas, General Electric, ITE, Schneider, Siemens, Square D, Telemecanique, Westinghouse, Zinsco, or any other manufacturer at this time. All registered logos and trade names are the sole property of the original manufacturer and are only used on this site for referencing purposes. Pricing is subject to change depending upon the availability of stock.

LIMITED WARRANTY

All equipment sold by Massey Control & Supply (seller) is warranted for 12 months from the date of shipment, unless otherwise noted on the sales order. The limited warranty is for product that is used in compliance with the OEM specifications under normal usage conditions and is installed properly by a licensed professional. Massey Control & Supply is not responsible for any damages or losses outside of the defective product as well any repairs or replacements performed by another party without prior written authorization. Massey Control & Supply reserves the right to replace any part proven to be defective within the limited warranty period. In the event we cannot provide a replacement part we will refund your money in full.

SHIPPING POLICY

Any order 125lbs or less will be shipped via UPS. All other orders 126lbs or more will be shipped via LtL common freight carrier. If you, the customer requires shipping insurance it must be requested at the time of sale. All shipping and handling charges will be billed to the customer unless otherwise directed at time of sale. If we are to ship items on your UPS account or LtL freight carrier account, you must provide all account information with instructions at the time of sale. Packaging and handling fee’s may still apply.

PRODUCT TERMS

We sell New Surplus, Reconditioned, and As-Is used items. New Surplus items have never been wired or energized. These products have been purchased from qualified sources outside the standard distribution networks. New Surplus items can either come in the original factory packaging or in our packaging (in some cases the original packaging may have been lost). Reconditioned items have previously been in use. These products will have been cleaned, tested, and inspected for proper working condition and is covered by a 1-year limited warranty. As-Is items are sold at a less expensive price and are not covered under any kind of warranty.

PRIVACY POLICY

Massey Control & Supply collects and stores information about our customers. We are committed to protecting the information provided to us, by entering information on our website, emailed to us, or contacting us by phone. This information is used to provide proper quotes, orders, and customer service. Massey Control & Supply will not sell or distribute any customer’s or vendor’s information.

RETURN POLICY

All returns must be requested within 30 days of date of invoice. Any return must have a RMA number issued by a Massey Control & Supply employee, and displayed on the shipping label or on the box. All returns are subject to a restock fee. Some products will have return restrictions. These restrictions apply to special orders, special promotions, damaged products or any item that the original order stated was nonreturnable.

SALES TAX

Massey Control & Supply is required to charge all applicable Tennessee sales taxes for all transactions performed within the State of Tennessee. If you have tax exemption status all tax exemption forms must be provided and sent to us to keep on file. Out of state customers are exempt from Tennessee sales taxes, if they do not have a place of business within the state, or if we are shipping the product outside the State of Tennessee.